What to expect during your stay

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Welcome to YMCA of the Rockies! We are glad you are joining us!

YMCA of the Rockies is open and we are looking forward to sharing our wide-open spaces, mountain views and fresh air with you! For your health and safety, we are making decisions about our operations based on our local and state health agency orders and guidelines due to COVID-19. As a result, the guest experience at YMCA of the Rockies will be a little different this year.

As the COVID-19 situation develops and new recommendations and health orders are implemented, our processes and procedures are also changing in response. We are working hard to make sure your stay here is restful, relaxing and safe. Please be patient with us as we adjust to the new way of doing things.

GUEST SAFETY GUIDELINES AND PRACTICES
Consistent with Colorado Department of Public Health & Environment Public Health Order, YMCA of the Rockies is committed to protecting the health of our staff and our guests.

Current state orders require the use of face coverings inside any business. This includes all buildings at YMCA of the Rockies with the exception of your lodging unit,  learn more here.  We also request guests follow appropriate social distancing practices, maintaining a six-foot distance from other guests and staff.

YMCA of the Rockies staff are following social distancing requirements, wearing face coverings and gloves as mandated, telecommuting whenever possible, practicing appropriate personal hygiene, and passing a daily temperature and symptom assessment to ensure they remain home if sick.

Guest Safety Protocols and Practices

CLEANING PROTOCOLS
YMCA of the Rockies is committed to the health and safety of our guests and staff and has enhanced cleaning and sanitation measures. These cleaning protocols are recommended by the CDC and state and local public health officials. All staff members are required to wear masks when working within 6-feet of others, and guests are required to wear masks when entering buildings or when in outdoor situations where a 6-foot distance is not possible. All staff members must pass a health screening before reporting to their shifts each day.

All public areas of YMCA of the Rockies buildings are deeply sanitized on a regular basis using hospital-grade EPA approved agents and virus eliminating chemicals. High-touch areas are sanitized multiple times per day with CDC-recommended cleaning materials.

CHECK-IN/CHECK-OUT
We have made some changes to the check-in and check-out process to in order to keep everyone at a safe physical distance and avoid large gatherings of people in one place.

Check in:

  • When you arrive at the YMCA, please proceed to the front desk at the Administration Building to check-in. Guests must wear a mask and keep at least a 6-foot distance from others while inside.
  • Every adult in your party will be required to sign a Guest Assumption of Risk Waiver. You may download it now, print, sign it and bring with you to the front desk to reduce the time spent checking in. Please do not email it in advance.

Check out:

  • When you check out, please leave your keys inside your lodge room or cabin.
  • You will receive an email with a copy of your final bill. Please, do not go to the front desk. We encourage you to charge the credit card on file and using in-house room charges while on property. The use of cash is discouraged at this time.

PROGRAMS & ACTIVITIES
Due to local and state health restrictions, activities may have certain procedures and guidelines. Please view our weekly Activity Guides for the most current information and available activities for the upcoming weeks and a link to registration information. Most programs and activities, require advance reservations. Capacity is limited so please plan accordingly. For more information about activities or to reserve, call 970-586-3341 x1104.

Day passes for guests not staying in YMCA of the Rockies lodging can be purchased for access to our program facilities and activities. $25 for adults, $10 for children 6-12, and children 5 and under are free.

Currently Closed:
Swimming Pool, Roller Skating, Longhouse Gym, in addition to other seasonal activities.
We are recently re-opening after a mandatory evacuation due to the East Troublesome Fire – Thompson Zone. During the evacuation time period, many facilities experienced water damage due to frozen pipes. We are working hard to repair these facilities to bring the YMCA of the Rockies back to full operation. We ask for your patience as services will be limited for the time being such as closed facilities including the swimming pool and limited food service offerings.

OPEN ACTIVITIES 

ROCKY MOUNTAIN NATIONAL PARK
Is open with some restrictions and limited indoor services. Some areas of Rocky Mountain National Park are currently closed due to wildfire damage or risk. For more information call Rocky Mountain National Park directly at (970) 586-1206 or visit the official national park website.   

TOWN OF ESTES PARK
The town of Estes Park is open and looking forward to welcoming guests. At this time shopping downtown is open with limited capacity inside of stores. Restaurants are currently closed to in-restaurant dining but offering to-go meals. Safeway grocery store and the Country Market are open for grocery needs. Please prepare for your visit by learning more about individual business or services you are interested in before you arrive. Masks are required for entering any indoor facility. 

FOOD & DINING
Enjoy fresh and tasty meals and snacks. Currently all dining is to-go only, due to county health regulations, no in-restaurant dining is allowed. Available convenient options:

  • To-go items from The Rustic Cafe, located in the Administration/Check In Building. Order from cafe counter. Sunday – Thursday, 7 a.m. – 6 p.m. and Friday and Saturday, 7 a.m. – 8 p.m. 
  • To-go meals from the Spruce Dining Room, located behind the Administration Building. A variety of options available for breakfast, lunch and dinner. Open daily, Breakfast: 7am – 9am, Lunch:  11:30am – 1pm, Dinner: 5pm – 7:30pm.
    Guests on meal plans can pick up their to-go meals from the Spruce Dining Room. Meal tickets can be purchased at the front desk.

PAYMENT ACCEPTED
For food, retail and activities, please pay using the following options, a credit card/debit card, allowing us to easily charge to your room or use cash to purchase a YMCA gift card from the front desk to use at food/activity outlets. Cash will not be accepted unless used to purchase a gift card to use throughout your stay.

WIFI & CELL SERVICE 
WiFi is provided in each of the cabins and lodges. Internet upgrades are available for a fee if additional bandwidth beyond basic WiFi is needed, please request upon arrival. Cell service varies by carrier, cell service can be limited depending on your location on property. Please note you are in a mountain area and cell service can be limited throughout the Estes Park area.

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