Frequently Asked Questions about Day Camp
STAFF SELECTION: HOW ARE STAFF MEMBERS SELECTED?
- Each staff member goes through an extensive hiring process including a criminal history background check, reference checks and an interview.
- Staff receives over 40 hours of training including training in camp program areas, relating to children, licensing policies, health and safety skills and are First Aid and CPR certified.
- Staff members are committed to being positive role models for campers
BAD WEATHER: WHAT HAPPENS ON RAINY OR SEVERE HEAT DAYS?
- Camp is held rain or shine. Many fun-filled activities are planned for rainy days.
- Campers must dress accordingly for the weather with appropriate rain gear.
- Activities are modified outside to fit rainy days and are often held inside rain shelters. Some of the best camp memories for children can be had on rainy days! NOTE: Your child may return home wet and muddy.
- To keep campers safe during extremely hot days, certain activities may be canceled. Campers are consistently encouraged to drink lots of water and will play more water games and activities in the shade.
SEVERE WEATHER: IS MY CHILD SAFE AT CAMP DURING SEVERE WEATHER?
- Camp staff are trained in emergency procedures.
- If a Lighting warning has been issued while the children are at camp, staff will bring them directly to a sheltered area.
INJURY: WHAT IF MY CHILD IS INJURED AT CAMP?
- If your child is injured Y staff will notify you.
- In case of an emergency, Y staff will:
- Call 911, perform immediate First Aid and contact you. After 911 has been called, the emergency response team will determine next steps.
- If emergency transport is required, a staff member will accompany the child to the hospital, and remain until the parent/guardian arrives.
- If a parent/guardian cannot be reached, we will continue to call those listed on your emergency contact list until contact is made.
DAYS MISSED/ILLNESS: WHAT IF MY CHILD IS ILL?
- If your child is ill or must miss camp, please notify the camp by phone or leave a message on our voicemail.
- Please see Medication & Illness Procedures on P4 and medication form on P7 of the Parent Handbook.
ARE MEALS PROVIDED?
- Lunch is included in the fees for the Outpost and Backpacking Camps only.
- For all other camp programs, we recommend that campers bring a healthy non-perishable sack lunch.
- A GoPicnic (r) box lunch may be purchased for $5 through the Day Camp.
- We provide morning and afternoon snacks.
WHEN DO I PAY FOR CAMP?
- Camp fees are due in full at least 24 hours before your child’s first day of camp.
- Financial assistance is available upon request. Please contact our Camp Office: 970-586-3341 Ext. 1280 or firstname.lastname@example.org for more information.
CANCELLATIONS OR CHANGE: HOW DO I CANCEL OR CHANGE MY CAMPER’S REGISTRATION?
- If you would like to make a cancellation or change to your registration before your arrival date, please email email@example.com or call the Registrar office, 970-586-3341 ext. 1280.
- Know that once you have paid for camp in full there are no refunds, so be sure of your plans.
SWIMMING: WHAT SHOULD I KNOW ABOUT SWIM TIME?
- All campers will have the opportunity to swim.
- Counselors are required to be engaged with the campers when their group is swimming.
- Children will never be forced to swim if they don’t want to.
- Campers are required to take a swim test to ensure their safety.
- Campers may be required to wear a lifejacket depending on swim ability.
- No flip-flops, please.
CHILD PICK UP BY ANOTHER: HOW DO I ARRANGE FOR ANOTHER PERSON PICKING UP MY CHILD?
- When you arrange for persons who are not on your “authorized to transport” list to pick up your child from camp, you must send a written permission slip.
- Phone calls are not accepted.
- Authorized individuals are responsible for signing your child in and/or out.
LATE FOR PICK UP: WHAT IF I’M LATE PICKING UP MY CAMPER?
- If you are late for pick up, we will attempt to reach you by phone/cell.
- If you are not reached, we will call persons listed as emergency contacts.
- If the child is supposed to be picked up at 3:30 p.m. staff will wait 5 minutes before taking the child to Sundowners care and you will be charge $3.
- After 1 hour the authorities will be called to ensure the safety of your child.
- If it is after 5:30 a late charge of $1 per minute per child will be assessed.
- Early Birds and Sundowners programs are available for a fee and provides the camper with supervised activities prior to and following the end of the program day.
- You can register for these programs during on-site check in.
LOST AND FOUND: WHERE DO I LOOK FOR LOST ITEMS?
- Check with the Camp Staff for lost items. The camp’s lost and found is located across from the day camp office.
- Lost items are held for two weeks, and then donated to charity.
- Families may search lost and found for lost items on family nights or during pick-up/drop-off.
- We will do our best to help campers remember their things.
- The Y is not responsible for lost or stolen items.